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Value-Added Services: Benchmarking Report

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  • NAED’s Value-Added Services Benchmarking Report is now available! The survey results provide a valuable snapshot of NAED members’ service portfolios. This report features the following: · Services by category including financial, inventory management, and technology · Comparisons to results from the 2016 and 2018 surveys · Sales revenue (taken from the NAED PAR Report) · Approaches to pricing and how services are offered to customers · Increase/decrease in revenue from previous year · How services are marketed to customers · Panel shop and modification shop Thank you to the members of NAED who took the time to complete this survey. Your responses provided important insights to the industry’s practices and strategies.